At YOF Athletica, we want you to feel confident and happy with every purchase. We understand that sometimes the size may not be quite right, or an item may not be what you expected. Our team is here to make the return or exchange process as simple as possible.

Exchanges

We offer one complimentary size exchange per order within 30 days of receiving your order, subject to stock availability.

To be eligible for an exchange, your item must:

• Be unwashed and unused
• Have all original tags attached
• Be returned in its original packaging
• Be free from perfume, deodorant marks, makeup stains, pet hair, or any visible signs of wear

Customers will be responsible for the cost of returning the item to YOF Athletica. Once your exchange has been approved, we will cover the cost of sending the replacement item to you within Singapore or Malaysia.

Returns & Refunds

Changed your mind? You may submit a refund request within 14 days of receiving your order.

To qualify for a refund, your item must:

• Be unwashed and unused
• Have all original tags attached
• Be returned in its original packaging
• Be free from perfume, deodorant marks, makeup stains, pet hair, or any visible signs of wear

Return Shipping

Customers are responsible for return shipping costs. For your convenience, we can help arrange return shipping at the following rates:

• Singapore: SGD $3.3
• Malaysia: SGD $12
• International orders: Return shipping will need to be arranged and paid for by the customer

Please note that original shipping charges are non-refundable.

Once we receive your returned item, our team will inspect it to make sure it meets the return conditions. Approved refunds will be credited to your original payment method within 14 working days.

Store Credit Returns

Prefer to shop with us again? Eligible items may be returned within 30 days of receiving your order in exchange for store credit.

Your store credit will be issued once the returned item has been received, inspected, and approved. It can be used towards any future purchase at YOF Athletica.

Faulty, Damaged or Incorrect Items

We’re sorry if you’ve received a faulty, damaged, or incorrect item. Please contact us within 7 days of receiving your order, and we’ll do our best to make things right.

Email us at:

yofteam@yofathletica.com

Please include:

• Your order number
• A brief description of the issue
• Clear photos showing the item and the issue

Our team will review your request and arrange a replacement, exchange, store credit, or refund where applicable.

Non-Returnable Items

For hygiene, safety, and promotional reasons, the following items cannot be returned, exchanged, or refunded unless they are faulty:

• Socks
• Water bottles
• Gift cards
• Mystery packs
• Clearance and Final Sale items
• Free gifts 

Fair Returns Policy

We want to keep our return and exchange policy fair for everyone.

YOF Athletica reserves the right to limit, reject, or refuse a return, refund, or exchange where there is excessive return activity, unusual purchasing behaviour, repeated ordering of multiple sizes with habitual returns, or evidence that an item has been worn or used.

Orders containing multiple sizes of the same design and colour may be eligible for an exchange or store credit only.

How to Request a Return or Exchange

Step 1

Email your request and order number to:

yofteam@yofathletica.com

Step 2

Our Customer Experience Team will review your request and send you the relevant return instructions.

Step 3

Return your item to the address provided by our team.

Singapore Returns

YOF Athletica
60 Kaki Bukit Place
#05-05 Eunos Techpark
Singapore 415979

Malaysia Returns

YOF Athletica
A-13-07 Trefoil @ Setia City
No. 2 Jalan Setia Dagang AH/U13
Setia Alam
40170 Shah Alam
Selangor, Malaysia

Need Help?

Have a question about your return or exchange? Send us a WhatsApp message and our team will be happy to assist.

WhatsApp messages only:
YOF Team: +65 9823 1608

We aim to respond as quickly as possible during business hours.